P & N SLEIMAN GROUP OF COMPANIES PTY LTD Privacy policy.
P & N Sleiman Group of Companies understands that you, as a website visitor and as a user of P & N Sleiman Group of Companies’ services, are concerned about your privacy.
Under the Privacy Act 1988 (Cth) (“the Act”) and the Australian Privacy Principles (“APP”), P & N Sleiman Group of Companies Pty Ltd (“P & N Sleiman”) has obligations in respect to the collection, storage and use of personal information.
The APP is designed to protect personal information about individuals and sets in place a framework and guidelines about how to deal with this information. APP 1.3 requires P & N Sleiman to have a clearly expressed and up-to-date APP policy describing how it manages personal information. Further, in February 2018 the Notifiable Data Breaches (“NDB”) Scheme was introduced under Part IIIC of the Act. The NDB establishes requirements and compliance mechanisms for entities in responding to data breaches.
This Privacy Policy is a key tool for meeting APP’s requirements under the Act.
First of all, P & N Sleiman does not rent or sell your email or any other details to anyone for any reason.
We may collect some simple information and use cookies in our website in order to offer you relevant and useful content and notices, and, if you decide to use our services, then we’ll save the information you enter on our website only for the purpose of providing our services to you.
How we protect your privacy
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website and mobile application (Site). In this Privacy Policy we, us or our means P & N Sleiman.
We will only collect your personal information where it will help us improve your experience or where we require your personal information to provide our Site and/or our services to you.
By providing your personal details to P & N Sleiman, for instance by way of accessing our Site, you expressly represent and warrant to us that you accept this Privacy Policy.
Where you are browsing on the Site, our system will record basic details about your visit such as the date and time of your visit to our Site, the pages viewed, and the information downloaded.
If you choose to use one of our interactive facilities, to be able to provide these facilities to you, our system will record the information you enter during your use of these facilities.
How we handle email
We will preserve the content of any email that you send us, if we believe that we have a legal requirement to do so. Your email message content may be monitored by P & N Sleiman’s employees for security issues including where email abuse is suspected; our response to you may be monitored for quality assurance issues.
If you’d like to unsubscribe from promotional emails, please click the unsubscribe link in the footer of an email or if you prefer, simply contact us.
Collection and use of personal information
In providing our Site and services to you, we may collect, hold, use and disclose personal information for the following purposes:
to enable you to access and use our Site, services and associated applications;
to provide our services and facilities to you;
to contact and communicate with you about our Site and services;
for internal record keeping and administrative purposes;
for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;
for advertising and marketing, including to send you promotional information about our products and services that we consider may be of interest to you; and
to comply with our legal obligations and resolve any disputes that we may have.
Personal information
Personal Information are those uploaded by you into the Site or otherwise provided by you or any third party as well as any information defined as “personal information” in the Privacy and Personal Information Protection Act 1998 (NSW).
The types of personal information you may share with us when using our Site and services include:
your title, legal names and a username;
your contact details, including email address, postal address, home address and/or telephone number (mobile/work/home);
your date of birth;
your gender;
your Australian citizenship status;
your occupation;
information you provide to us through customer surveys;
your sensitive information as set out below;
details of products and services we have provided to you and/or that you have enquired about, and our response to you;
the content of any email you send to us;
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications and/or accounts from which you permit us to collect information.
Disclosure of personal information to third parties
In providing our Site and services to you, we may disclose personal information to:
our employees, contractors and/or related entities;
third party service providers for the purpose of enabling them to assist us in provide our services to you, including (without limitation) IT service providers, online marketing or advertising service providers and professional advisors;
our existing or potential agents or business partners;
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you such as Facebook and Google. This may include parties located, or that store data, outside of Australia; and
third parties to collect and process data, such as Google Analytics. This may include parties that store data outside of Australia.
By providing us with personal information, you consent to the disclosure of your information outside of Australia and acknowledge that where we disclose personal information to a third party outside of Australia, we will require the third party to use the personal information only for the specific purposes for which we supply the information to them.
How we treat sensitive information
Sensitive information is a sub-set of personal information that is given a higher level of protection under the APP. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.
We will not collect sensitive information without your consent.
Provided you consent, your sensitive information will only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected. Sensitive information may also be used or disclosed if required or authorised by law.
Controlling your personal information.
Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you understand that we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the service and facilities offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Restrict: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you wish to make a complaint about how we have handled your personal information, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication (if available).
Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. Please see our Security Statement for further information.
Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.
Data Breaches
In accordance with the NDB, P & N Sleiman is aware of its responsibilities to notify its clients in the event of a potential data breach that may cause serious harm to them.
While P & N Sleiman will take all reasonable endeavours to secure your data, there is the possibility of unauthorised access to, unauthorised disclosure of, or loss of your personal information that we hold (“Data Breach”).
Under the NDB, where P & N Sleiman has reasonable grounds to believe that there has been a Data Breach, and that it is likely to cause serious harm to one or more individuals, P & N Sleiman will:
notify the Office of the Australian Information Commissioner (“OAIC”) by way of the prescribed statement; and
either:
notify all individuals whose personal information was part of the eligible Data Breach; or
notify only individuals at risk of serious harm from the eligible Data Breach; or
if the above isn’t practicable, publish a copy of the statement on the Site and take reasonable steps to publicise the contents of the statement.
Where P & N Sleiman suspects a Data Breach has occurred, P & N Sleiman will immediately conduct an investigation and if one is found, it will follow the above procedure.
For more information on the NBD scheme, please see https://www.oaic.gov.au/privacy-law/privacy-act/notifiable-data-breaches-scheme
Cookies and Web Beacons
We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
Areas of the Site that do not require a login may allocate a cookie for purpose of:
Identifying your Internet browser; and
Storing information related to personalisation of the Site.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if your browser is configured to reject all cookies you will be unable to use secure services on the Site that require cookies in order for you to participate. You may still be able to use some of the information-only pages even if you do not accept cookies.
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Settings.
Amendments
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.
For any questions or notices, please contact us at:
P & N Sleiman Group of Companies
Email: projectmanager@pncompanies.com.au
Last update: 26 November 2020